Request housekeeping to clean the bathroom daily for a fresher stay, especially if you'll be there for multiple nights.

Convenient proximity to Southern Cross Station makes for easy access to transportation. The Executive Queen Suite offers a comfortable bed, a sizable bathroom, and a clean environment that suits any traveler looking for value.

The room showed signs of age, with a few maintenance hiccups like a loose shower handle and a toilet roll holder that detached from the wall. The air conditioning was inconsistent, leading to some uncomfortable moments, and the breakfast selection felt quite basic, lacking variety in meats and appealing options beyond bread and cereals. Also, both the shower and the tap water had a noticeable odor that wasn't too pleasant.

Great location for easy access to public transport.

Room cleanliness could use significant improvement.

I appreciated the hotel's modern decor and accessibility, with elevators and spacious hallways that made navigating easy. The friendly staff added to the welcoming atmosphere, ensuring I felt comfortable throughout my stay.

Better air conditioning would enhance comfort during stays.

The spacious Grand Double Room with Dockland View was exceptional, providing a great place to focus on work while enjoying lovely views. The business center was well-equipped and allowed me to utilize it after check-out for additional tasks. The hotel staff was remarkably attentive and proactive, ensuring that my stay was smooth and productive.

The internet connectivity was unreliable during my stay.

my stay was fantastic! the room was clean and comfy, with a great view of the docklands. the staff were super friendly and went above and beyond to help, making my trip even better.

the air conditioning didn’t work well.

Mate, the dining scene is poppin' with spots like Foglia di Fico just a stone's throw away for some killer Italian dishes! Major win!

However, the aircon was a bit of a party pooper, not cooling the room properly on the second night.

While the location was great and the bed comfy, I faced several issues during my visit. Housekeeping was inconsistent, resulting in dirty towels and lack of vacuuming. Also, the shower drainage had a foul smell. Overall, it was a mixed experience in a tidy but dated hotel.

Strongly recommend for a concise stay

Comfortable room, convenient location, with a lovely breakfast experience. the well-managed indoor swimming pool and friendly 24-hour reception staff truly enhanced our stay.

Everything was flawless.

Had an awesome time with friends! The hotel is close to Southern Cross station and Crown Casino, making it easy to explore. The room was super clean, and the bed was comfy. They also have great ice machines on every floor, which is perfect for summer. Definitely recommend staying here!

Families looking for a good deal

The staff were really nice. We had this emergency and they helped us out real quick. Felt like I was asking my own family, very supportive. Plus, the location was perfect right near the tram stop, made exploring much easier.

It wasn't exactly cheap but still acceptable for what we got.

excellent location opposite southern cross station with friendly staff and great value breakfast options

Conveniently located, clean room, friendly staff.

Perfect spot for a Melbourne stay

I stayed for 1 night and loved the spacious room with awesome city views. The staff were super nice and helped me with my bags. Breakfast was only $15, pretty basic but still nice to have. The location was perfect for getting around, just a few steps to the tram and bus. Wish there was more towel hooks in the bathroom!

great location but could improve amenities

The city view from our room truly enhanced our experience. Staff were helpful at every turn, making our stay more enjoyable.

Some amenities felt lacking for a hotel of this caliber.

Good Location, Needs Improvement

Enjoyed my stay enjoying the proximity to local attractions like Etihad Stadium. The indoor pool was lovely, but the room felt cramped. Friendly staff, but the amenities need a refresh—especially the shower.